IT Customer Care Executive

Job description

OKAY CALL CENTRE PVT LTD is looking for IT Customer Care Executive to join our dynamic team and embark on a rewarding career journey

• Handle customer inquiries and resolve issues professionally and promptly.
• Provide technical support and troubleshoot hardware and software problems.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and maintain strong relationships with customers to ensure long-term satisfaction.
• Identify and escalate potential issues to senior management.
• Continuously update knowledge of products and services to provide accurate information.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.Role: 

Customer Success AssociateIndustry Type: 

BPM / BPODepartment: 

Customer Success, Service & OperationsEmployment Type: 

Full Time, PermanentRole Category: 

Customer Success